Terms and Conditions
Please read these terms and conditions ("Terms") carefully before using the Waterhouse Charters website (the "Website") and booking our charter services. By accessing or using the Website and our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or our services.
1. Booking and Payment
1.1. Booking: All bookings are subject to availability and confirmation by Waterhouse Charters. A booking is considered confirmed only when we provide you with a booking confirmation.
1.2. Payment: Payment for charter services can be made through our secure online payment system or by other methods specified by Waterhouse Charters. Full payment is due at the time of booking unless otherwise agreed upon.
2. Cancellation and Refund Policy
2.1. Cancellation by Customer: Cancellations must be made in writing or by contacting Waterhouse Charters directly. The following cancellation fees apply:
- Cancellations made [X] days or more before the scheduled departure date will receive a full refund.
- Cancellations made within [X] days of the scheduled departure date may be subject to a cancellation fee.
- No refunds will be provided for cancellations made within [X] hours of the scheduled departure time or for no-shows.
2.2. Cancellation by Waterhouse Charters: We reserve the right to cancel or modify any charter due to unforeseen circumstances or safety concerns. In such cases, you will receive a full refund of the amount paid or the option to reschedule.
3. Liability
3.1. Assumption of Risk: Charter activities involve inherent risks, including but not limited to those associated with water travel. You agree to assume all risks associated with your participation in our services.
3.2. Release of Liability: To the fullest extent permitted by law, Waterhouse Charters and its affiliates shall not be liable for any injuries, damages, losses, or expenses incurred during or in connection with our charter services.
4. Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
5. Intellectual Property
The content, trademarks, and intellectual property on the Website are the property of Waterhouse Charters and are protected by copyright and other applicable laws. You may not use, reproduce, or distribute our content without our written consent.
6. Governing Law
These Terms and your use of the Website and our services shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
7. Changes to Terms
Waterhouse Charters reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for updates.
8. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Waterhouse Charters Grand Cayman, Cayman Islands | +1 (345) 922-5138 | waterhousecharters@gmail.com